An email will be sent with a shipping confirmation and tracking information. Still have a question? Email us at contact@rueluxebrand.com, and we’ll be more than happy to help!

Sorry to hear you want to cancel your order! Please contact contact@rueluxebrand.com. We can only cancel orders that have not yet been processed for shipping.

For online orders, an email will be sent with a shipping confirmation and tracking information. Still have a question? Email us at contact@rueluxebrand.com

We are sorry to hear you would like to return your product. Please contact Customer Care at contact@rueluxebrand.com and we’ll be more than happy to assist!

For rueluxebrand.com purchases made on or after Friday, November 15, 2024 through and including Sunday, December 31, 2024 we will offer an extended returns and exchanges holiday period of 45 days. Products must be returned or exchanged on or before Tuesday, February 11, 2025 to qualify. Any purchases made after Tuesday December 31, 2024 will follow our normal 30-day Return Policy guidelines. All other terms of our Return Policy continue to apply.

Contact contact@rueluxebrand.com immediately. In some cases, we may be able to change the address for you if your order hasn't already been processed.

Rue Luxe Beauty Brand is not responsible for lost or stolen shipments. You will be responsible for filing a claim with the carrier. Once your claim has been filed, please contact us directly at contact@rueluxebrand.com with information regarding your situation and your claim number.

Please contact our Customer Care team at contact@rueluxebrand.com

Please be prepared to provide photographic evidence of the damage you experienced, and we’ll take it from there!

Rueluxebrand.com accepts all major credit cards – Visa, Mastercard, American Express, Amazon Pay, Discover, Shopify Pay, Apple Pay, and Google Pay. 

We Only Ship to the USA At This Time!

Rue Luxe Beauty Brand products are proudly made in the USA. We are a Women Owned, Black Owned Business

Please discontinue use and
consult your physician or medical care provider immediately. From there please let us know what product you used and the reaction you had. Contact us at:
contact@rueluxebrand.com. We always recommend performing a spot test prior to
use if you feel you may have a heightened level of sensitivity.

Our formulas were not designed for children, and we recommend products be used only by children 2 and up.

Please discontinue use and
consult your physician or medical care provider immediately. From there please let us know what product you used and the reaction you had. Contact us at:
contact@rueluxebrand.com. We always recommend performing a spot test prior to use if you feel you may have a heightened level of sensitivity.

While our formulas do not
contain peanuts, which is the biggest allergen in the nut family, many of our formulas do contain Sweet Almond Oil, which has been used for centuries in curly hair for moisture retention. Please consult your physician prior to use
if you are known to have nut allergies.

Our formulas were not designed for children, and we recommend products be used only by children 2 and
up.

Rue Luxe Beauty is not just another haircare line—it’s the result of Tonti Denmond’s extensive experience in natural haircare. As a salon owner, natural hair formulator, and hair wellness advocate, every product is designed with deep knowledge of the unique challenges faced by African American women with textured hair.

Unlike many mass-produced brands, Rue Luxe Beauty products are crafted using high-quality, organic, and natural ingredients like rosemary extract, peppermint, aloe vera oil, and almond oil. These ingredients aren’t just buzzwords—they’re carefully chosen for their proven benefits in hair growth, moisture retention, and scalp health.

Every Rue Luxe product, including the Tru Blossom Miracle Mask, is handmade in small batches to ensure consistency, quality, and care. This level of intentionality ensures that each jar or bottle delivers maximum efficacy.

Many natural haircare brands cater to a broad audience, but Rue Luxe Beauty is laser-focused on the unique needs of textured hair. From combating dryness to promoting growth and preventing breakage, each product addresses the real struggles faced by its community.

Rue Luxe isn’t just about haircare; it’s about self-care and empowerment. The brand is built on the ethos of helping women reclaim their beauty and confidence with products that feel indulgent while delivering real results.

Rue Luxe Beauty consistently innovates. For example, its Tru Blossom Be Blessed Growth Serum is the first natural hair oil blend infused with aloe oil and features a natural DHT blocker to support healthy hair follicles.

Rue Luxe Beauty proudly represents African American women and their unique beauty. Its mission goes beyond products—it’s about reclaiming identity, embracing natural textures, and celebrating the beauty of our hair.